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We Have a Connector for That
February 10, 2019

We Have a Connector for That

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Flow

Microsoft Flow is being used currently in our organization in conjunction with PowerApps and other connectors so that we can automate certain business practices. The business problem it is currently solving is the automation of current antiquated practices and procedures. It also is streamlining a lot of different and often mundane tasks, in turn freeing up valuable employee time and resources.
  • Approval workflows, it makes getting approvals in a succinct order very easy and Flow does this in spades
  • Starting a workflow based on a certain "trigger" . Having workflows start when you want them to is far and away one Microsoft Flow's strengths.
  • Allthe different outside services you can interface with. It really is a impressive list. From Dropbox to Wunderlist, really amazing
  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
  • Time Saving, the ROI for this now Employees will be notified through Flow when they have a action to perform. They don't have to spend time checking.
  • Efficiency, Flow helps eliminate human error and runs when you tell it to, how you want it to.
  • The elimination of electronic documents. Before when a new customer was set up an email with an attachment that had to be filled out was passed around to the pertinent employees. Now it's automated and tracked. Less error and mistakes are being made by using Flow.
We selected Microsoft Flow because we are Microsoft house. But regardless of that fact, the outside software and services it can interface with is what i feel really sets them apart. The multitude of actions and triggers included in Flow as well the interface is where Flow shines. It's incredibly reliable and once you get your Flow just right, you know it will run consistently.
One example is if you need approvals for a Capital Project and there certain levels of approval based on the cost of the project. Flow can interface with SharePoint, see when a new item is created, check the dollar amount and depending on that, can determine who to send Approvals to and who to email. You can even replicate this with outside systems like Dropbox. This is one very basic example, another good one is time off requests. Same line of thinking. Really great stuff!!!!!