Microsoft Flow, Hidden Gem you likley already have. Ready in 5min or less!
Jesse Bickel, MS - PMP | TrustRadius Reviewer
May 10, 2019

Microsoft Flow, Hidden Gem you likley already have. Ready in 5min or less!

Score 8 out of 10
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Overall Satisfaction with Microsoft Flow

Microsoft Flow came to organization as part of the O365 suite. It was an overlooked product as part of the suite early on but gained adaptation once it became clear you could automate everyday tasks across multiple platforms to increase daily productivity. The product is available across the whole organization but has seen early adoption in the IT departments and development groups. The main problem it addressed for us was allowing for team members to automate functions, organization, approval process and even tasks/reminders. We were able to remove other paid for programs such as Boomerang from the organization.
  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
  • If you do not follow the wizard or template it can be complicated to understand the early benefits of the software.
  • There seems to be a slow down of third party integration's and hooks. I hope this continues to grow.
  • Microsoft Flow lives in the shadows of the O365 suite. I think this product deserves more push as a key part of the suite. It's often overlooked.
  • We were able to remove and no longer use the Boomerang product add-on we were paying for.
  • We were able to reduce the amount of administrative time employees were in their e-mails and other auxiliary programs.
  • We were able to increase the usage of O365 organization-wide given the third-party integration.
We really did not have a product to compare to Microsoft Flow. We simply utilized it as part of the E3 O365 suite we already had. The only product we were able to compare it to in a very limited fashion was Boomerang. Which was a small paid add-on service to Microsoft Outlook. The big advantage here was if you look beyond Word, Outlook, Excel and actually look at the other tools as part of the baseline Enterprise package you will find gems like Microsoft Flow. Given the templates and building wizard, you can get using the product in under 5 minutes. That is key for adoption.
Microsoft Flow is highly effective to those individualized work environments for those who have the flexibility to customize their processes. While the O365 suite is often available as a whole, in some environments such as campus life or education areas I could see this being less effective. This product is definitely geared for the office/business enterprise environment.