Item: Microsoft 365
Rating: 9
Author: Shalindra Singh

Use Cases and Deployment Scope

It is being used by the whole Organization to the fullest. We use all features of 365 including SharePoint.
We use 365 for email, Tasks management, OneDrive for storage, Skype for Business for internal calls, share points for many other things.

Pros and Cons

Integrated applications - apps like emails, Skype, OneDrive and Groups, and Tasks are integrated and can be very well shared with the team.
Support to open all document online, like Word, Excel, PPT, etc, and save them on OneDrive without needing to save them in your system.
I use new apps a lot like the planner, groups, and TODO. It made life a lot easier.

Skype for Business requires little improvement to do collaboration better. We use zoom since SfB is not user-friendly.
TODO should be integrated with Outlook.

Return on Investment

We compared Office 365 with other competitors and found it better both in features and overall ROI.
I would recommend that MS should simplify Project and SharePoint licenses.

Alternatives Considered

We used other cloud e-mail provider but then we have to pay separately for office documents like Word, Excel, PPT, and Project. We compared the ROI and features and hence we selected Office 365.

Other Software Used

Zoom, Skype for Business, MS SharePoint

Likelihood to Recommend

I do not know at this moment where Office 365 may not be suited. It is a great tool and does the job Pretty well for most of our requirements as I mentioned above. Office 365 is a leader in emails and office documents and, with the addition of cool features like a planner, group, Todo, etc, it becomes better.

Products Replaced

Yes - Gmail

Key Differentiators

Price
Product Features
Product Usability
Prior Experience with the Product

A combined deal for emails and office documents.

Evaluation Lessons Learned

I will choose office 365 only

Office 365 - Solution for E-mail and beyond

Software Version

Overall Satisfaction with Microsoft Office 365