A better Slack
August 06, 2019

A better Slack

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

I utilize Microsoft teams to collaborate with co-workers remotely on film and television projects, pitches, and creative endeavors. Having previously relied on Slack, Microsoft Teams has become our go-to tool as it takes the place of multiple software programs and tools which we had previously had to rely on. All contained within the easy to use interface and with seamless integration with other Microsoft Office programs.

Pros

  • Skype and Office 365 integration
  • Communication and messaging
  • Useful mobile application
  • Organization of files, sharing documents, etc.

Cons

  • Pricing structure changes frequently, not clear.
  • Microsoft Teams has had a positive impact on my business and been a worthwhile investment as I've saved time and it has enabled me to work more efficiently.
Microsoft Teams should be an easy transition for anyone who has previously used Slack, however, there are some initial learning curbs due to the advanced features, different UI, and its integration with other Microsoft Software. After setting up, it's rather seamless and easy to use for those who are invited.
Microsoft Support is far superior to its competitors in my experience. This is true with office 365 products particularly, and with Microsoft Teams to boot. Problems are resolved quickly via a range of options, online, forum, and telephone support.
I chose to migrate to Microsoft Teams as I had grown tired with Slack, which has lacking customer service, limited storage, and had been experiencing frequent outages over the past while, causing my workflow to come to a stop.
Microsoft Teams is best suited to any project where working remotely is required. It's particularly good for instances where co-workers are required to review each other's work. I have used it extensively as a freelance writer, communicating with my editor, from the initial pitch, bouncing ideas while writing initial documents, then submitting via the relevant channels for them to review.

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