Overall Satisfaction with Microsoft Teams
Microsoft Teams is a key part of our team management and our whole business uses it. We have a fully distributed team and no fixed hours. This is our tool for discussion, chat, pushing tasks "hey how is this task going? ", etc. We can see when a team member is online and catch up on how they are going and they can ask questions about tasks
- It was very easy to get the whole team set-up and using Teams. The transition from Stride was the day we decided to start using Teams.
- Online Team Meetings are a natural extension of the Team Chat. We use this feature to have team meetings as well as one-on-one chats. Our team is based in Australia and overseas so we have found audio-only works best, but we have done video meetings with no problem as well.
- Chat Rooms set up by user groups and teams are vital for keeping business chat focused. We have some specific chats for key team members as well as our general Team chat.
- Gifs and emoticons are a part of life for Millennials these days so this feature does help the team spirit and encourages involvement. This makes a difference to productivity so it improves ROI. And its fun.
- Just like Stride, the Search feature in Teams is not great. I even use a keyword in my chats as we discuss different topics in the one room so search should work. Any key information/decisions are better placed elsewhere (we use JIRA and Confluence).
- I hate jumping back through the chat to piece together the comments on one topic. Threads are a much better option for keeping detailed discussions together. But we still like the central dashboard approach of rooms. A room lets you catch up on recent chats more easily than a lot of threads. And status flags help us know when Team members are online. We are yet decide if we move to software that handles this. I'd like both!
- Some chat is light and doesn't need to be kept. However, Stride let us Flag key comments, Decisions made and Action flags. Stickers is maybe useful here. Even if we had this feature, I suspect key decisions need to be copied over to a more appropriate medium. Perhaps a download transcripts options that can be edited out to create Meeting Minutes.
- Positive ROI. Very happy that Teams has provided value as our Team Chat solution. We would not operate without software like this.
It has been very easy to get started and keep using this tool. No bugs. No issues. Potential for better features but it does the job we expected when we chose this tool. We just added the 'Praise' and we expect to add features and improve our processes for how we use the tool. Recommended.
Support is comprehensive. Microsoft has a huge team and a big library for solutions to any issues. There are full video tutorials online and other training resources. Plus a big online community. I think Teams is bigger than Slack and it didn't take long to achieve. I can relax knowing that every team member can get answers to their questions without needing to ask me.
We use JIRA as our Project Management tool so we implemented Stride as well. It was a good tool and did the job. I haven't found anything in Teams that is noticeably better than Stride, but I am not feeling any major shortfalls having switched to Teams when Stride was discontinued. We chose Teams as it looked much easier to adopt than other options and better pricing.
- Low-cost, easy to start team chat tool. It is a quick to get rolling and intuitive to use. If you have nothing, or are using email chains, this really adds value. Great to keep our team in touch with each other - team connections matter.
- It doesn't replace effective minute taking for meetings, detailed discussion of topics to arrive at better processes nor should it replace project management processes.