Helps Make a Winning Team
January 17, 2020

Helps Make a Winning Team

Cindy Arco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams was implemented across our entire organization but then used for individuals teams and departments. Microsoft Teams provides a one-stop-shop/"landing spot" for members of a team to share valuable information, documents and keep track of each others' progress on critical projects. It allows team members to collaborate more seamlessly than with previous methods, such as regularly emailing each other information, documents, and project updates.
  • Great Layout - Microsoft Teams has a great layout/interface.
  • App Integration - Microsoft Teams allows integration for several other apps/programs, including those from Microsoft and other developers.
  • Team Management - anyone can create a team, so if there is no direction from upper management about how to best use the app and who should be leading. Its integration within an individual department or team, you could quickly end up with more than one "Team" on the app.
  • Replication - some of the functions, like the chat feature, replicate the functionality of other popular apps many companies already use, like the chat feature and Skype. So you could end up with multiple chats going on the same project that aren't all within the Teams app.
  • Efficiency - Microsoft Teams helps my team be more efficient by allowing the team members to work together more efficiently because all the project documents are together in one place.
  • Collaboration - Microsoft Teams allows team members to collaborate and provide input quickly and easily on other team members' ideas and documents.
We previously had Microsoft Sharepoint available to our team but never used it because we didn't find it convenient or user-friendly. We had to spend more time trying to figure out how to best use it, and we essentially gave up. I think that's because Sharepoint is mostly just for storage - and we needed a collaboration tool, which is precisely what we found with Microsoft Teams.
I have never personally had to reach out to the support team from Microsoft for any help. Still, my previous experience with Microsoft products is that I can typically use "self-service" help to find answers and solutions to problems that I am experiencing. Either from company articles or from what other users that encountered the same problems or issues have posted about in forums or on blogs.

Do you think Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Microsoft Teams's feature set?


Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?


Would you buy Microsoft Teams again?


  • Microsoft Teams can work well for small-medium size teams that collaborate closely on specific initiatives and projects. Even if team members are geographically dispersed, they can manage everything smoothly and efficiently within the Microsoft Teams digital space.
  • Microsoft Teams is likely not a good fit for a large team that reports to the same supervisor or manager but doesn't work specifically on projects together.

Microsoft Teams Feature Ratings

Task Management
Workflow Automation
Not Rated
Mobile Access
Visual planning tools
Internal knowledgebase
Not Rated
Integrates with Outlook
Video files
Not Rated
Document collaboration
Access control
Device sync