The future of Skype for Business May be “Teams”
September 15, 2019
The future of Skype for Business May be “Teams”

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Teams
We recently started using Microsoft Teams division-wide for a large multi-year, enterprise-wide program/implementation. This tool is being implemented in our global organization to promote effective virtual team work. We are replacing Skype for Business with Microsoft Teams, at least during this internal pilot, to measure the effectiveness of the application within our organization.
- Group chats with the ability to collaborate easily and effectively with customers and colleagues across the globe
- Multiple people can share screens, or video chat at once
- Files are easily shared in a chat to multiple users at once, saving time on redundant/unnecessary emails
- Integration with Microsoft 365 and other applications like Power BI
- Searchable text history is super useful
- Ability to set up sub conversations is another feature that comes in handy for our scrum teams
- The marketing needs to be improved so customers or potential users can easily differentiate the different capabilities offered to users of Skype for Business versus Microsoft Teams because there is a ton of overlap
- The major current limitation is the ability of our organization to speak to our clients or colleagues from other consulting firms thru the app. We can do this easily through Skype already, but Teams does not currently allow other orgs into the collaboration
- We will likely need to wait for other organizations (our client) to join Microsoft Teams as well before we will be able to have full adoption. Right now we are still dependent upon using Skype for Business in addition to teams and it can feel redundant and clunky at times to have to use 2 applications to perform what ultimately should and could be done they one or the other.
- For companies who structure their development work in different scrum teams, this can be a super handy tool.
- The ability to integrate with Microsoft 365 and collaborate in real-time with colleagues in any Microsoft application within the suite is really cool!
- Skype for Business (formerly Lync)
As I understand it, Skype for Business is being rolled into Teams, at least eventually, and this is the right approach. Right now it can seem clunky to go back and forth to accomplish all of the features you may need. But soon enough they will be combined, or at least that’s what I heard is the plan at Microsoft.
Do you think Microsoft Teams delivers good value for the price?
Not sure
Are you happy with Microsoft Teams's feature set?
Yes
Did Microsoft Teams live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Microsoft Teams go as expected?
Yes
Would you buy Microsoft Teams again?
Yes