Great software for communication within the company
Guillermo Villamizar | TrustRadius Reviewer
December 12, 2019

Great software for communication within the company

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used by the whole organization, and it allows the entire company to be communicated at every moment. It is really easy to set up a call or a meeting, and it allows to add more participants if needed without any problem. It really helps to stay closer to your coworkers.
  • Easy to set up phone calls.
  • Easy to set up meetings.
  • The audio codecs could be a bit better.
  • Login in the app fails sometimes.
  • The cost of long distance phone calls is no longer a factor.
  • The possibilities of have meetings on the go have a great benefit on certain users.
Sometimes the connection could be something really frustrating, the other end can't hear you, and you have to re-enter the meeting so the
problem with the audio can be fixed. Although the audio codecs have been
greatly improved since the product was known as Lync, personally I
think the audio is still better with the regular version of Skype, but
the Business version offers other features than only chatting and
calling your Skype contacts.
The integration with the active directory is pretty good, and the audio codecs have improved a lot since the product was known as Lync. You can
set your status in the main window so your colleagues know is you are
available, busy, away, in a conference call or in a meeting. If it's
configured in your company, you can also call numbers outside the
company and even in countries different than the one you are dialing
from.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

We have multiple companies in different countries across America and
Europe. With this software, the capabilities of communicating with
anyone across the company has expanded and even with people on-the-go
because they can use the mobile app to stay in touch with their co-workers. Excellent for companies with branches in different locations.

Microsoft Teams Feature Ratings

Task Management
6
Scheduling
8
Mobile Access
9
Chat
9
Notifications
7
Discussions
7
Integrates with Outlook
8
Video files
7
Audio files
8
Document collaboration
8
Access control
8
Advanced security features
8