It's good enough for simple visualization
February 22, 2021

It's good enough for simple visualization

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MindManager

Project management tool for various departments including PMO. It is being used with other software which makes it possible for them to properly visualize the presentations as well as the documentation in knowledge base. My department uses it to update articles and create video icons for newly implemented software. Other departments use it to manage full projects. I haven't seen it being used for large projects though. Process flows are perhaps the element I have seen done most in MindManager.
  • Task and Project Management
  • Project Planning
  • Process flows.
  • Icon creation.
  • Visualization.
  • Project planning.
  • Interface looks older than alternatives.
  • Data integration is limited.
  • Setting up processes can be more automatized.
  • Saved time on knowledge base.
  • Provided regular videos for users.
  • Improvement in project management.
We benefitted from this as a team, since it helped us in training new recruits. Our ticket numbers have been growing rapidly and without adequate knowledge base, we would not be as efficient or generate as good slas as we have been. I'd also say that the project management team have improved their processes. Some of them used to use Excel for all visualizations. MindManager is a significant upgrade.
We actually use all of them. We chose MindManager as we wanted to try out some new software in case it would be a better fit than the others. So far, while better, we haven't been using it extensively. We will most likely look to purchase some other software since MindManager hasn't really found full use.

Do you think MindManager delivers good value for the price?

Yes

Are you happy with MindManager's feature set?

Yes

Did MindManager live up to sales and marketing promises?

No

Did implementation of MindManager go as expected?

Yes

Would you buy MindManager again?

No

Where Visio is not good enough or where simple charts are required. It can be really good in situations where super simple charts are to be made with little data. Purchasing the software was very easy and limited version can be used to check whether it is a good fit for the organization. It also depends on the departments, if the users are not very tech savvy MindManager can significantly increase productivity. It seems to be designed for the people with little experience in project management.