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Miro is a great collaboration tool for remote environments
September 03, 2021

Miro is a great collaboration tool for remote environments

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used as a collaboration tool while employees are working remotely and it is used mostly within the Information Technology department. We work within an Agile Methodology environment, so we use Miro a lot for remote scrum ceremonies such as Retrospectives and Refinements. It is also often used as a brainstorming or planning tool since Miro makes it easy to quickly and collaboratively put together charts and diagrams. It provides a similar experience to using a physical whiteboard, which lends itself well to these types of activities.
  • Great selection of templates to start a board with.
  • Easy to collaborate and share with users even if they do not have an account.
  • Similar experience to using a physical whiteboard.
  • Would love to see even more templates added.
  • Some new users are often confused about how to place text/stickies. There may be room to make iconography more distinct for text elements.
  • Locking/unlocking elements (especially with templates) causes confusion. Board owners often want to lock the template so users don't move it accidentally, but sometimes also lock elements within the template.
  • Improved productivity.
  • Better communication remotely.
  • Less time explaining complicated processes to users if paired with a Miro visual.
I am satisfied with the implementation. It does a good job of not overwhelming users with options, but still providing a lot of control and freedom to use Miro as needed.
I rated a 6 because I personally found Miro very easy to integrate with, but I know some of my coworkers had a harder time learning the tool and learning how to use it. Perhaps some example scenarios Miro can be used for would help them understand how they can use it in their workflow.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Before Miro, we often used the whiteboard feature in Microsoft Teams. However, it did not meet our needs due to limited support on non-Windows machines and how limited its feature set was. Miro also lets us easily save and organize our whiteboard sessions for later use, which was something that Teams did not do.
It is well suited to collaborative activities online, such as brainstorming, and conceptual sessions.