Great tool to do online qualitative research
October 05, 2021

Great tool to do online qualitative research

Daniela Paddeu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use it for online workshops with external stakeholders for our research projects. I have also used it with students to run online sessions during the pandemic.

Pros

  • Interaction - inclusive: everyone can contribute at the same time.
  • User friendly - easy to visualise.
  • Easy to export data in an Excel spreadsheet.

Cons

  • Export data: if I have a diagram with arrows, I can only export the variables, but not how these are related to each other.
  • Import videos.
  • Hard to find other points - I really like it!
  • Positive: Inclusion - different types of people could take part in the research, thanks to Miro being online.
  • Negative: more time is spent creating the whiteboard prior to the activities.
  • Positive: greater (and more complete) amount of data collected.
Miro was very easy to use and implement. I have to say that you need to do some practice before being a pro - but it takes a very short time! Another point is that you need to have some communication skills in order to translate in the whiteboard the activities that you want your participants to do. We have used it for co-design/co-creation activities and it works very well!
It is easy to upload pictures, Powerpoint slides, etc., and also easy to export data in an Excel spreadsheet. However, I would like to be able to export a more in-depth level of detail (e.g. relationships between variables with the arrow).
It has been great! Thanks to Miro we can actually work together even though we are not physically together. It is also easier to co-create outputs online (during meetings) and offline - I would say it is easier than face-to-face, as everyone can see and contribute to the materials.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • Good: when you are collaborating/co-working with a group of people who are not in the same place.
  • Bad: the opposite. In a face-to-face event/workshop I would rather prefer to use papers and post-its rather than Miro, as only one person would be using the whiteboard and the others would be watching/talking.

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