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The whiteboard for working with team members from the desk beside, to around the globe.
October 07, 2021

The whiteboard for working with team members from the desk beside, to around the globe.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used across commercial and technical teams from within the business around the globe and also external customers for collaboration. We use Miro to collaborate on any and all range of business problems and topics from team meetings to product development. With members around the globe in different geographies and time zones and with travel restrictions, it has become an invaluable tool to collaborate in real-time "together" and asynchronously.
  • Very flexible - Miro can be used for a broad range of activities.
  • Real-time or asynchronous collaboration.
  • Easy to use and to get people up to speed quickly.
  • Frames could show rich snippets (eg. of other tools/data like excel).
  • When users are new, very short videos could be useful "how-to" - no intro or fluff (over-produced) - just 15 seconds of completing critical tasks.
  • Tables are a very handy way to display and miniplate data - but sometimes can't be moved/modified when in frames.
  • Inform users when starting a new board that zoom/view, is/is not, 100%, can end up with crazy scaled boards which crates issues as more data is entered.
  • Allowed team members and partners around the world to effectively collaborate.
  • As a single repository being worked on in different time zones, Miro allowed for projects to keep moving forward despite the challenges online collaborating can present.
  • As a new start during a pandemic, Miro helped build the "team" feeling despite all the challenges.
Aligning how to use [Miro] as a team and best practices will increase the effective use of the tool (but this can be said for any tool). The tool is highly flexible (by default you start with a blank canvas, without ever running out of space), so having the right structure to present and organise information is endless, but important.
Miro recently offered integration with Microsoft Temas, this new functionality doesn't seem to offer any real value as it stands. It would be good if Miro integrated with Microsoft Outlook so I could add the relevant board to meeting invites. Integration with other tools to display data, like Microsoft Excel would be valuable. I could use iFrames, but it has a clunky and bad UX (scaling / px width too small to see large data sets).
Miro improved our ability to collaborate across time zones and geographies to solve complex problems with internal and external partners.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is a great tool for collaborating with people inside or outside your organisation. Its flexibility lends itself to a wide variety of applications and is easy enough to use the basic functionality for even new users (eg. external partners you're collaborating with), can open it and get up & running. There is a huge amount of functionality that can take a bit more time to unlock, but using templates and having the right culture of use, will help organisations move to a point where they can make the most of the tool faster.