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Happy power user from day one, even happier with the evolution.
October 30, 2021

Happy power user from day one, even happier with the evolution.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We started to use Miro extensively when the Corona crisis hit, and it immediately remedied a lot of collaboration issues the new, fully remote way of working brought to an Agile organization. It was the most feature-packed and impressive collaboration tool back then, and it has never stopped amazing us, continuously evolving, accepting feature requests, supporting a lively community inside and outside our company. I can honestly recommend it.
  • Whiteboard collaboration as in real life meetings.
  • Concept mapping when setting up new teams.
  • Great for facilitating retrospectives.
  • Moderating agenda-free Lean-Coffees.
  • Better vote and timer functionality. It's great we have them, but they can be clumsy. Though I see there's an update on this, looking forward.
  • Better object handling, easier alignment, layers.
  • Can't really think of anything else.
  • + Improved productivity in the hybrid world.
  • + Helps to keep us focused on work, and keep track of updates.
  • + Brought people together to brainstorm.
  • - Some people don't like it as it's considered resource heavy, bombastic, etc.
We have some trouble with licenses and changing pricing. Guest access is there, but it's quite limited compared to co-ownership, and this hinders us a bit. Limited integration with our currently used tools did not make it easier to build acceptance and trust around Miro either. But it's hard not to see the relentless evolution of the platform.
It had limited integration options with our conference systems and document management tools. We had to find a clumsy workaround when introducing a board to certain platforms and teams. But I'm happy with the progress Miro is making with its integration efforts. It's getting better and better every day, and easier to integrate into our processes.
It has improved our ability considerably. I could just repeat everything that I have responded to previous questions.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Cannot really tell. The tools we used are not listed. But we are quite happy with Miro's features and performance.
We like using Miro in any Agile scenarios: keeping track of one-on-one meetup agendas, facilitating team meetings, e.g. retrospectives, facilitating even big room events with hundreds of participants, preparing interactive presentations with some playful and colorful content. We struggle to bring everyone on board. While in real life we enter a room and we have the facilities there, available for everyone, in the virtual world we enter a room (e.g. Webex conference), and it's not straightforward to bring everyone to the related Miro board. Maybe the recent integration will improve that.