Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro all across the company with several thousand licenses. Main users are facilitators creating workshops but also brainstorming sessions. I've used Miro myself in different formats to organize team meetings and product increment preparation and readiness workshops. The functionalities Miro offers make it easy to create successful meetings even with widely distributed teams.

Pros and Cons

Pros

Templates for meeting agendas
Easy surveys/votes on topics
Great visualisation help

Cons

The integrated apps concept is not easy to use for most users.
Licensing model is not easy to understand.
Resource consuming on client hardware when working on bigger boards.

Return on Investment

Saved on travel costs
Saved on meeting time
Substituted a standalone voting tool

Implementation Rating

We did not manage to implement a single sign-on feature with our active directory so far. Also, our own approach is to have every board protected by a password as we use one account for the whole company but wanted to protect boards internally. Therefore, it is sometimes a bit cumbersome to use the tool/or get access to a specific board.

Collaboration

We changed our approach from having a lot of on-premise workshops and meetings to a reduced amount of meetings throughout the year. The typical every three months planning meeting was conducted in a hotel conferences center before - now we do it online with the help of meeting software and Miro.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Alternatives Considered

We also tried Microsoft Whiteboard where the feature set is not comparable to Miro. Especially shapes and connectors are not yet up to date and also some functionalities we got used to like "bring everyone to me" cannot be used so far with the Microsoft Tool. Perhaps the features set will be expanded in the future - we are usually checking other tools every now and then.

Other Software Used

Webex Meetings, Microsoft Teams

Likelihood to Recommend

We substituted most of our meetings conducted in the presence before the Covid-19 pandemic by Miro boards. Especially recurring meetings like product increment preparations, readiness workshops, and the planning session are organized with Miro. Other than that, it is suitable for team retros and brainstorming sessions on new products or when planning changes in our collaboration models.

Comments

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Miro helped us being more productive in distributed teams