My favorite virtual workspace software
February 12, 2022

My favorite virtual workspace software

Ashley Clayton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro for brainstorming and mapping out complex systems (analytics infrastructure, content strategy, keyword concept clusters, etc.), site architecture, meeting collaborations, and an endless supply of sticky notes that I won't have to worry about losing. Using Miro has made our content brainstorming more effective since we can group and move around the post-its on our fully remote team. It's also handy for creating diagrams and webs without worrying about running out of whiteboard space or having your work erased because the next meeting needed to use it.
  • Brainstorming
  • Workflow Mapping
  • Collaboration
  • Virtual Whiteboard
  • Diagramming
  • For some of the templates, you're not able to easily have it replicate the style without some additional work on your part (specifically the sitemap template). Smarter templates to keep the experience consistent would be helpful
  • The bulk sticky notes are great but limited to the square option. They have a sticky card, but you can't select it when using the bulk creation mode.
  • If you dismiss the tutorials, whether, on the main screens or template-specific ones, you can't recall them or get them back.
  • We're able to collaborate easily even though our team is remote
  • I have a great place to braindump all the things when things get overwhelming so I can easily prioritize and rebalance focus. I'm neurodiverse and find it a great tool for helping me cope with executive function differences.
  • I've saved hundreds in the costs of post-it notes, note cards, and whiteboards/supplies. It's more sustainable for the environment.
We've been using the free version and it's really easy to get started. I know we'd benefit from the paid version since we won't be limited to the three boards you get for free. I'm taking over the account for our organization and working on rolling it out to our broader team rather than the ones I work with the most. We needed an OS-agnostic tool to share things like mind maps and other brainstorming artifacts so we can easily get feedback and make more use of the collaboration and commenting features.
I use Miro with Notion and Asana. It's very useful to have integrations with two of the major systems I use to manage my workload and documentation so I'm unpacking my head knowledge to share with the broader team. Historically we've had a lot of in-head knowledge and we're working on unpacking that for the benefit of new hires and also seeing what we knew historically when decisions were made since hindsight is 20/20.
We're in the middle of a website redesign and one of the vendors we work with uses Miro as part of their workshopping and onboarding process. I love that they have their own template they use for each project and it's very easy to add ideas later on if they're thought of outside of the meeting. It made the virtual meeting so much more effective because of the color-coding post-its and being able to move things around on the Miro board like you would a whiteboard if we were meeting in person.

Do you think Miro delivers good value for the price?


Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?


Did implementation of Miro go as expected?


Would you buy Miro again?


I've had someone suggest using Figma to use instead of Miro, but I've always found Figma to have a larger learning curve than Miro does. It also doesn't make it easy to bulk capture ideas like you can on the bulk post-it mode in Miro. My brain moves quickly and if I can't get an idea out because I'm bogged down in figuring out how to capture it in a tool, it's really frustrating. Figma as a design software also does some things counter to other programs I'm used to so I tend to just leave it to the designers.
Miro is most useful if you are on a remote team and need to collaborate quickly on a project. I've used it for workshops and it was easy enough for them to catch on to things having never used the tool before. Their template library is also useful if you need an idea of where to start.

Using Miro

  • SEO / Content Strategy
  • Brainstorming
  • Collaboration
  • Virtual Meetings
  • I use it as an accessibility tool. Being neurodivergent I process things differently than my peers and Miro really helps with getting everything out of my head and into a "tangible" form where I can organize and prioritize things.
  • Mapping out our new website design and site structure to be more SEO-friendly.
  • Conduct user research.
  • Workflow and process documentation
  • Market research before launching new shows or initatives
  • Team meetings
Since we've been using it with one of our vendors, I've been pushing for a license for us to leverage in a similar manner. We have a lot of teams here and having a tool that makes collaboration that much easier will help us reach our goals faster and communicate better across departments.