Effective remote working
February 18, 2022

Effective remote working

Adam Nichol | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Tool for remote working. Used primarily as a whiteboard for workshops but has a growing use as a source of documentation for projects. Whiteboarding is mostly used to add post-its to preset questions or other methods to capture input/contribution. As a source of documentation, shapes and lines are used with tests to draw, for example, delivery roadmaps or frameworks.

Pros

  • Linking objects together with the draggable line which anchors
  • Resizing post-its, etc.
  • Show / hide frames

Cons

  • It can be tricky to track the zoom sometimes and results in you having a text box way too small for the surrounding objects - supersizing text is tricky
  • Difficult to prevent guests in a workshop accidentally moving frames, etc.
  • Good: Rapid adaptation to remote working for teams
  • Good: Easy to cut and paste images of roadmaps or frameworks into other documents
No insights that stand out particularly. The interface is easy to use and takes only a couple of minutes to guide a new user around. One oddity is that if you are sent a Miro link (e.g., on an email) and open it, you go thru the login screen, then arrive at the last board you had opened (not the link you were sent.)
Very easy to set up teams and access, easy to share with on and off-network contacts. One small issue is that some boards can be hard to administrate if the original owner leaves, placing a burden on someone with administrative credentials.
Sustained the ability of the organisation to continue business as usual and new development work in a remote context. Facilitated recruitment of new staff without the constraints of travel to a specified site/office.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
At a former organisation, both products were trialed. Miro was selected as the preferred option, I believe, for pricing reasons. (but I wasn't part of that decision)
Miro is excellent for a collaborative space for around 10-12 users. There are plenty of interaction possibilities and a range of objects to set up your workshop.
Higher numbers of participants tend to overwhelm the experience and lead to lagging issues, especially if objects are accidentally moved around. In this instance, having one or two facilitators showing via screen share can work though (depends on the level of input you are trying to elicit.)

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