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Combining the Collaborative Magic of In-Person Whiteboard Sessions With the Power of Digital Comforts Like Search
February 21, 2022

Combining the Collaborative Magic of In-Person Whiteboard Sessions With the Power of Digital Comforts Like Search

Daria Niescierowicz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We spend most of our day in Miro. We use it for collaborative note-taking during user interviews, synthesis workshops, customer journey creation, ideation sessions for concepts and prototypes, and everything in between. Miro is the first place we go to begin working together on our rough draft of nearly everything. It enables us to work fast, scrappily, and synchronously as a team.
  • The ability to collaborate in a way that simulates a real white-boarding experience. Haven't found any other digital tool that emulates that feeling this well.
  • Searching through notes. It quickly parses through tons of content to find exactly the thing you were looking for. It's a serious advantage over old-school whiteboards and stickies.
  • It's powerful. 10-15 people can be working on one single board and Miro can handle it with no hiccups.
  • Performance of content-heavy boards. Sometimes it's inevitable that you need a ton of content to run your synthesis session, and having it move so slowly while you're trying to sort things out can be super painful.
  • Even after a ton of use, I still don't find the UI to be very intuitive. It's simple to the point of fault, with an over-reliance on icons to express features.
  • Improved productivity in a remote working world by emulating a real-time collaborative environment
  • Reduced project completion time by improving scrappy whiteboarding capabilities to allow for quick search and organization
I was not involved in the implementation of Miro so I cannot say anything here.
I have not had to integrate Miro with anything else, so I cannot truly comment on this section.
Miro's ability to bring us together in one space, in real-time is understated. The tool is truly powerful in its capacity to handle a ton of users and content and it really allows for everyone to feel like they're working together in one room, with a few digital enhancements.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I felt that in terms of interactions and the overall look and feel of the UI, Miro was more mature and developed than Bluescape. Miro also has a lot more templates related to my field. Ultimately, it mostly came down to those two things.
I would really recommend this as a great digital tool for early-stage work in the ideation space. My team begins nearly all workshops, brainstorms, and syntheses inside of Miro. It emulates the fun and scrappy collaborative nature of whiteboards and stickies, with significant quality of life improvements like the ability to quickly search and upload various formats of files. It's powerful in that it can handle a ton of content and a ton of users at once in real-time. I think where it falls short is being intuitive to non-tech-savvy folks. I've seen a ton of folks struggle with it in a way they don't with more old-school traditional software like PowerPoint programs. There's a learning curve and I don't think the overly simple (icon-focused) UI helps. Other than that, I highly recommend Miro to anyone and am not exaggerating when I say I proudly spend 70% of my workday in it.