Useful for Interactive Virtual Workshops, but Could Have More Features To Import Data and Automate Data Visualization
February 21, 2022

Useful for Interactive Virtual Workshops, but Could Have More Features To Import Data and Automate Data Visualization

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I mainly use Miro in my business unit to visually display complex concepts and system processes and to do so in a way that allows wide stakeholder engagement and interactive workshops.

Pros

  • Audience interaction: Contents can be shared with a wide audience for live feedback solicitation during an interactive workshop and a longer review period.
  • Organization of visual data: I use Miro to create process maps and can disaggregate different process maps by type within the same board, which is very useful for forming study findings.
  • Export as image: I am able to easily export a frame for inclusion in a PowerPoint presentation or to add to a report.

Cons

  • Data import: For my use case of creating process maps or other types of visualization of complex qualitative data, I wish Miro had a way for me to import data directly from Excel or from existing process maps created using other software like Lucidchart or Powerpoint.
  • Automation of data analysis: I wish the algorithm allowed for the importation of data in Excel and automatic translation into flow charts/process maps that I can then edit.
  • Positive: Collaboration with client and stakeholder
  • Negative: Time - because of the largely manual process of creating content on Miro, it's not exactly that much better than other traditional platforms for the visualization of data.
The demonstrations were helpful, but I wish the Miro sales and technical support team could provide more tailored service to our company based on our specific use cases.
As an interactive board to solicit live feedback from an audience, the features are easy to use. However, as a content creator/workshop facilitator, I would find it more user-friendly if Miro has the ability for me to import data into the board and auto-generate process maps/mind maps, etc. from pre-formatted qualitative data.
It allows us to do interactive group exercises during policy workshops that we wouldn't otherwise be able to do in a virtual setting.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

As an interactive virtual whiteboard, Miro is a lot more versatile compared to the comparable built-in feature in Microsoft Teams. However, as a diagram-maker/visualization tool, Miro is not as convenient and user-friendly compared to Lucidchart. It's still more or less in the same categories as the smart-chart function in PowerPoint, which takes a lot of time to create diagrams.
I think the Miro platform is versatile for collaboration and co-development. However, in terms of visualization of data and results, it has room to improve, particularly around data importation and automatic generation of process maps/mind maps/flow diagrams, etc. Right now the process for doing that is still largely manual and not the most user-friendly.

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