Miro, your collaborative swiss-army knife
February 22, 2022

Miro, your collaborative swiss-army knife

Allen Angle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is a great tool for brainstorming workflows and digital discussion on processes or reviewing ideas. The ease of use allows it to be shared with others who may have not used Miro before but can jump in and immediately be a contributor to the ideas being reviewed and evaluated. Framing also helps to walk through ideas in small chunks as opposed to seeing everything all at one and the PDF export of that is a great resource as well.
  • Brainstorming
  • Workflows
  • Collaberation
  • Ideation
  • Pen input needs better support with something like the iPad, especially with post its.
  • Frames work better via the PDF export as opposed to in the application.
  • Storyboarding is not all that easy.
  • Ease of use increases productivity
  • ROI is almost immediate based on clear/clean UI
  • Reduced project issues due to collaborative nature of developing group spaces
Our company implemented it and I had already been using it personally, so it was seamless.
I have not really done any integrations yet.
It has helped bring our story boarding and workshops to a digital tool that highly represents and matches the in-person process and that we can combine between groups.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro has pretty much replaced Visio, and in some cases Xmind, but I still use Mural a bit but also use Miro for Mural type workflows as well.
Being able to do quick story boarding or workflows that you can share for others to collaborate on is invaluable.

Miro Support

Support was quick with many follow up that were personable and fully addressed my issues and or questions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not sure if we have it through corporate or not.
When I need to change some passwords/emails to clean up my personal account and newly created corporate account.