Very flexible UI system, many templates and a bit more to improve on integrations.
March 10, 2022

Very flexible UI system, many templates and a bit more to improve on integrations.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro at university for projects involving web development, IoT, and/or mechatronics. So I do a lot of diagrams, flowcharts, mindmaps with it that help align the understanding of different teammates with different skillsets with regard to how the functionality they are developing fits within the bigger picture. The fact that Miro provides a lot of ready-made templates like Customer journey, Use case diagram, 2x2 Matrix, and others help even more.

Pros

  • UI elements that are very flexible when building various diagrams and schematics.
  • Many ready-made templates (which can be further customized).
  • Great collaboration options so multiple teammates can build or review designs.

Cons

  • Changing the font size and style of text in a few types of shapes/boxes is not possible and it only adjusts based on shape size. It should allow for manual customization, as in the other shapes.
  • Sometimes I wish I could put a link on a Trello card that would direct to a specific place in a Miro diagram, instead of having to export images/take screenshots and attach them. I haven't seen a way of creating such zoom-in links in Miro yet.
  • Greatly helped in doing documentation visually.
  • Significantly reduced the possibility of misunderstandings/misalignment happening.
  • Facilitated the build-up of ideas from different teammates.
The visual elements the UI uses for building different designs are very flexible, you can tweak and combine them and the links/arrows between them in many ways. This has proven the most flexible UI system I have used so far in this category of products and is the reason I'm still using it.
It has options for integration but I wish I could generate and export links that would redirect to a specific portion of a diagram.
Great help for collaboration, especially because I had to work and study remotely during the pandemic. The fact that we could simulate a real-life whiteboard, do all sorts of designs on it and save them for later helped immensely in communication with team members from other places and that avoided many problems and helped us save time.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Both products don't have a UI system as flexible as Miro. And they also don't offer as many options of customization, nor as many templates. Visio even has an annoying bug where the arrowheads on flowcharts at specific zoom-in levels turn in the opposite direction and make flowcharts look really weird.
It has been very good so far for designing a visual representation of
the functionalities or the structure of smaller scale app-level software
and embedded software systems. It can also be useful for doing all sorts of canvases specific to Design Thinking and business development like Business Model Generation Canvas, Value Proposition Design canvas - there already are templates for these in Miro. I have not used it for other purposes than the ones above and I have been very satisfied so far.

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