Miro .. it just helps get the job done

I had been using Miro sporadically before the pandemic, but with all staff effectively working from home, Miro became one of my organization's main ways to collaborate effectively on a variety of tasks and projects. The power of Miro became clear when I joined a new team required to set up a new service from scratch within a hard one-year deadline with everyone on the team working remotely. Miro was invaluable for a myriad of tasks such as brainstorming service design, conducting user research, mapping processes as well as some of the typical Agile ceremonies like Show & Tells and Sprint Retros. We also found it great for team building exercises and some of the templates that are available for icebreakers and ideation/brainstorming are excellent. As the project developed we found the linkage to other platforms such as Jira also very useful to ensure the status of user stories and epics were kept up to date on our user story maps. Overall, using Miro has been very positive. It does have its foibles (like any of the online collaborative platforms) but these are far outweighed by its ease of use, great range of adaptable and flexible templates, and interconnectivity.

Miro has allowed us to design new online and manual services from conception to delivery. Without Miro, it would have been much harder to brainstorm, visualize and design the process with a fully remote team unable to meet in person to work out many of the difficult issues faced. Miro's ease of use, a wide range of templates, and apps means you spend less time trying to create/draw items such as expandable tables, outline service, process maps, prototypes, and wireframes and spend more time actually adding value creating the required content.