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Many features and capabilities, but easy to jump in with little training!
March 21, 2022

Many features and capabilities, but easy to jump in with little training!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I have mainly used Miro to develop visual graphics, such as flowcharts and diagrams to map processes and digital structure. I have also used it as a team planning board to provide feedback on project successes and failures, as well as a board to track tasks and their progress.
  • Ability to customize graphics (size, color, etc)
  • Ability to Export images for use in other software
  • (Free) training sessions to learn many Miro hidden capabilities
  • Layering of frames (I cannot select a single element when there is a frame over it)
  • Locking process connectors to overlap or to a specific line on the grid
  • Saving a version as a backup
  • Locking content/assigning a user (or attributing contributions?)
  • Increased engagement
  • Informal platform
  • Reduced costs in software
  • Reduced time/efforts in developing tools
As a user, I was very pleased to see the training courses and live interactive webinars. It is also nice to have the pre-defined/shared templates!
It is very easy to use. Users can jump into the platform from a browser tab.
Collaboration and engagement have improved, especially with users who have used Miro in the past or use it on other projects. It is nice to have a live, accessible (anytime from anywhere) whiteboard for a team or project (with managed access and unlimited space).

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is a bit more intuitive and user-friendly. Jira can be intimidating to new users and difficult to follow without proper training. However, Jira and Microsoft Teams allow for individually labeling and categorizing tasks, as well as allocating resources. The tasks can be marked and tracked with statuses. Miro is more informal in its use. We use a collaboration of the platforms, integrating them as necessary, able, and appropriate.
Miro is useful for the individual development of visual graphics and flowcharts. It is also extremely useful for teams to track progress and provide feedback. Anyone can access the boards. Providing simple feedback or moving sticky notes is intuitive and user-friendly. Users do not need to know all of Miro's capabilities in order to take advantage of this platform.