Great stuff, minor glitches to correct...
Updated April 14, 2022

Great stuff, minor glitches to correct...

pedro valido | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Product roadmap
Retrospectives
Project kick off
Presentations
Mindmaps
Team formation
Ideation
Design thinking
  • Big spread of information well organized & structured
  • Good array of templates
  • Ease of share and collaboration
  • The admin part needs to be simpler (functionalities easier to see)
  • Moving boards between teams is a difficult task
  • Understanding the pricing and user part is difficult (deciding which plan to subscribe to)
  • improved productivity
  • increased alignment between team members
  • improved task completion time
It takes too long for technology to be approved within IT onboarding sessions (end-user training). Implementation needs improvement (too much "1 way"), and functionalities are not always used (ex. frames, moving and editing boards, copying from one board to another)
Not possible to integrate with Teams (O365)
Miro is more diverse in responses and co-creation of solutions; it has more alignment between stakeholders, customers, and internal teams (sales, presales, delivery). Faster time to contributions by all participants. Easier access and more updated content through the project lifecycle. I have saved time by not preparing "traditional" updates and have a Higher engagement at all process phases.

Do you think Miro delivers good value for the price?

No

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

No

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly) and Microsoft 365 (formerly Office 365)
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to choose since it is not clear how many users I really needed to buy for!).
Well-suited for using templates to start from scratch, sharing boards, and enabling collaboration.
Miro is less appropriate for presentations, project plans, and analytics (extracting from boards).