A potentially organisation changing tool!
June 07, 2022

A potentially organisation changing tool!

Alice Blackwell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

ICA:UK is a small charity that focuses on helping people facilitate meetings and run organizations in a more participatory way. One way we do this is by running public and in-house training courses in Group Facilitation Methods. We use Miro for two types of work. Firstly, in order to manage business projects and marketing, in a visual way, for our internal work. Secondly, we use it as an interactive whiteboard tool to set out and run our courses, allowing participants to follow the course materials and contribute to the training with sticky notes and emojis, etc. and increase their participation and engagement.
  • It is a very visual tool
  • Miro makes it seamless to work with other person /people at the same time in the same place.
  • Miro allows users to have many free guests for running workshops
  • There are lots of apps and added functionality both in built and with the help of third-party apps
  • There is an extremely wide range of templates to choose from which are extremely useful
  • You can include almost any media type in a Miro board e.g. documents, images, videos, links, and presentations.
  • When adding frames to the new 'meeting' function, they do not match the same sequence as in the main frame list order and it is quite laborious to fix if you have a lot of frames.
  • Sometimes our participants find Miro very slow to load
  • Quality: We have been able to take all our courses online relatively easily and create training that we are proud to present to participants
  • Business Survival: We have been able to survive during COVID by finding a great way to take our courses from face to face to online
  • Connectivity: We have been able to work together more easily as a team
It is relatively easy and self-explanatory to use for most people. Some participants have occasionally felt overwhelmed by the number of toolbars and the number of cursors on the screen at once during a large workshop. However, both of these problems have been addressed by Miro by adding the ability to turn off others' cursors and the ability to limit what tool guests have access to with the new 'meeting' feature. In terms of internal, I use it most and love it for planning projects but I have one colleague who finds it easy to use who is of medium-tech ability and another who finds it quite overwhelming with medium-tech ability.
Extremely well integrated with a wide range of different applications both inside Miro e.g. Google Images/Google Docs etc. and it integrates well into other platforms such as Zoom etc.
I work with one colleague in Manchester near me and another in Bristol. We are able to collaborate on projects easily and measure progress with ease. Zoom is one aspect of this but Miro is the other aspect of it. We are also able to hold workshops for people coming from various locations in the UK and even around the world with ease.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

The MURAL is very similar to Miro in many ways. However, I think that Miro's extra tools and features for facilitators give it an extra edge. I also think it is better integrated with different apps. Google Jamboard is a much less sophisticated tool than Miro. This can be of benefit in some ways if you do not need much functionality. However, Miro gives you more ability to manage guest participation by allowing editing easily and by locking certain elements. It is also impossible for a guest participant to delete a Miro board whereas it happens all too often in Google Jamboard.
Miro is well suited for use in workshops where you have a reasonably tech-savvy audience or the time to build into the session to demonstrate how to use it. It is also fantastic for working together with colleagues for creating project plans, brainstorms, etc. either together or apart.