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Amazing for connecting big, complex teams remotely -- but for small in-person meetings, a physical whiteboard still wins.
June 08, 2022

Amazing for connecting big, complex teams remotely -- but for small in-person meetings, a physical whiteboard still wins.

Al Haddad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is an effective tool for personal use (mind mapping, decision trees, etc) as well as for group endeavors, such as process flow documentation, outcome prediction diagrams, and general collaborative brainstorming exercises. I use it both for in-person and virtual meetings as a more dynamic alternative to traditional whiteboards. My role is centered around facilitating and incubating multidisciplinary research teams, so it's important to have a tool that allows us to gather complex information and arrange it in a transparent and visually appealing way.
  • Mapping process flows (and identifying unnecessary steps or areas prone to disruption)
  • Accommodating real-time input from multiple users
  • Gathering complex information in a visually appealing format
  • Sometimes boards get too cumbersome with levels of detail -- would be great if items could be expanded (like an accordion menu), or automatically link to a related board
  • Integration between boards -- updating an item on one automatically updates others that pull their content from each other
  • Added flexibility for documenting project plans and mapping goals and outcomes
  • Allows for on-the-fly edits with drag-and-drop functionality (zero headaches compared to reworking a diagram in Adobe or PowerPoint). Changes happen -- documenting them shouldn't be a pain.
  • Better shared understanding across the team of the end-to-end project journey
Assuming this question is about how easy was it for my team to implement, I would say it was quite simple: I was the only initial user, but over time, my colleagues began to show interest in Miro and we progressively incorporated it into our larger projects and operational functions. Now it's a standard part of many of our processes.
I haven't spent much time trying to integrate it with other tools since many of the platforms we use at my institution are proprietary/closed systems having to do with research data or protected health information. The few platforms my team uses that do offer integration options (e.g. Slack, Jira, Google Suite) don't really seem to offer anything that markedly increases productivity, so I haven't really bothered with setting them up. This hasn't detracted at all from my experience with Miro, however.
For large, interdisciplinary teams -- especially those that can't meet in person -- Miro is extremely helpful for gathering info in real-time, with multiple inputs. Miro has thus been a game-changer for me since a major part of my role is facilitating and project management for large research teams scattered across multiple institutions. That being said, for smaller in-person brainstorming and planning, I still pretty much stick to a physical whiteboard -- the most durable technology tends to be the simplest.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is an effective tool for personal use (mind mapping, decision trees, etc) as well as for group endeavors, such as process flow documentation, outcome prediction diagrams, and general collaborative brainstorming exercises. I use it both for in-person and virtual meetings as a more dynamic alternative to traditional whiteboards. My role is centered around facilitating and incubating multidisciplinary research teams, so it's important to have a tool that allows us to gather complex information and arrange it in a transparent and visually appealing way. Bottom line: For large, interdisciplinary teams -- especially those that can't meet in person -- Miro is extremely helpful for gathering info in real time, with multiple inputs. That being said, it's probably not necessary for smaller meetings (2-4 people) that take place in person. In those cases, a whiteboard or a pad and marker would likely do just fine.