Item: Miro
Rating: 7
Author: Stanley Wong

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro as a whiteboard for sharing and discussion with colleagues. My colleagues may be from different locations and countries. And we work in different time zones. We need a product like Miro to visually share information and ideas within the group and help document our thinking process.
In my case, I use Miro to visualize the assembly process of a new product, to help determine the correct flow, and to determine what is required and what challenges we face. It can help us communicate our proposals such that all the in the team can see what we are thinking.

Pros and Cons

Pros

Straightforward to use.
Fast to share.
Expandable.

Cons

Difficult to date additions.
Not clear on how to use as documentation, e.g. Minutes of meeting.
Sometimes sharing a link does not not work. Not clear who has access.

Return on Investment

It helps discussions, especially when our teammates are spread over several countries.
It is not so widespread, so the take up is low, and there are other similar apps and products, so there is no real driving force to learn or use yet another app.

Implementation Rating

It would be good for use with an iPad or tablet with an appropriate pen/pencil. With a mouse, it is not as easy to use.

Ease of Integration

It is easy to start, but there is nothing really great about it that makes me want to introduce others to it. I am not sure if I can work offline with it. This is important as there are times when you are not connected to the internet, and you still need to get something done.

Collaboration

We are working on a new project. We are conceptualizing the process flow, how things fit together, what methods to use, etc. And it helps to have everyone see what everyone else is doing or thinking. Miro helps, to an extent especially since our teammates may hail from other countries.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Alternatives Considered

Microsoft Teams

It is hard to compare as there is overlap in the features, and often the features are complementary. Feature-wise, Miro seems a little light.

Other Software Used

Microsoft Teams

Likelihood to Recommend

Well suited: brainstorming, visual discussions with colleagues in different locations and time zones. I think of it as a whiteboard in a room where people from different locations can come in and look, ask questions, and make their own contributions.
Less appropriate: replacement of a physical whiteboard as a form of documentation. If everyone is in one location, a physical whiteboard is still better. I think using a Miro as a file attachment is not feasible.

Comments

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Good for remote discussions!