Great premise, but far from elegant
November 15, 2022

Great premise, but far from elegant

Mark Natanael | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use it for collaboration during workshop where people can write on virtual post it notes. We also use it to do a visual road map or brain map that we can share with colleagues.
  • It is visually appealing
  • Collaboration is achieved easily
  • Creating and capturing a brain map / road map
  • Ease of use. Coworkers are complaining that Miro is not intuitive to use. I tend to agree.
  • Having trouble with differences between the available tools (post it vs. frame vs. others). I often want to just create a text box with bullet points, but I can't find the tool to do such thing unless I start with a template.
  • The floating tool bar is often blocking the view of the board
  • Bulleting and indentation feature needs to be more robust like MS Word / PowerPoint
  • It is a barebone replacement of using a whiteboard collaboratively with other teammates.
Great idea, but the implementation is intimidating to a lot of people. Grabbing and moving objects, font sizing, adding bullets text formatting can be much improved.
Miro is not intuitive enough to use without training.
Very nicely.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It is ideal for collaboration workshops. Miro is not ideal to use for presentations.

Miro Support

I'm not aware of any support or training available from Miro. It feels like a no or low-touch product.

Using Miro

Can't be used without training. Not intuitive.
ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Inconsistent
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • Collaboration between different users
  • Bulleting & Indentation
  • inability to use various tools without training.