Using Miro in a R&D department
November 18, 2022

Using Miro in a R&D department

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro mostly for ideating and brainstorming, in particular for online meetings or hybrid settings. Additionally, we use it to facilitate workshops, work on roadmaps, mapping and visualizing workflows and user journeys, and to a certain extent also track projects. On top of that, it's also being used as a tool for online team-building activities.

Pros

  • Online collaboration
  • Flat learning curve
  • Organising ideas

Cons

  • Permissions management
  • Chat feature
  • Meeting feature
  • Improved online collaboration
  • Easier gathering of ideas
  • Better visualizations of workflows
Generally provides a lot of integrations with different tools and is also easy to set up. (e.g. Figma, Confluence, Slack, Airtable)
In particular with the pandemic and new hybrid office models Miro has made our collaboration on new projects a lot easier. It's super easy to invite people to a board and ask them to collaborate. Even people that have never worked with Miro before did not find it hard to get started.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Overall great functionality compared to other similar platforms. It has many features that will help teams to successfully run brainstorming sessions and map workflows and user journeys. In particular, in the research and design space it is useful and has a low learning curve for most people. They're also constantly adding new features and refining existing ones. Some of the collaboration features (meetings, chat, recordings, etc.) are still in beta though.

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