Great for most use cases, but lacks depth
December 13, 2022

Great for most use cases, but lacks depth

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro really came into play as a solution for capturing collective brainstorming and design activities which would have otherwise, before Covid and the new push to remote or hybrid working, been done in a room, using a whiteboard, and taking photos of the output. Allowing all users to collaborate remotely on the same canvas and keeping an electronic record addresses the gap introduced, and adds even more benefit (all the team actively working the board at once!)
  • Whiteboarding
  • Templates for industry practices
  • SSO and easy team managament
  • Data-driven diagrams eg imports from relational data
  • Better grid alignment/snap control
  • Visio import and export!
  • Improved engagement in team meetings
  • More rapid development and presentation of ideas
  • Shallower learning curve for users unfamiliar with traditional tools
The key change Miro has introduced beyond filling the gap of whiteboarding for individual teams is that it's given us far more reach to collaborate with teams based in other cities or countries, saving time and money on business travel and removing that burden from the team members we ask to move about.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Very similar capabilities but with some pros and cons for specific use cases (eg MindMapper excels in its very specific domain). Otherwise, I wasn't involved in selection and have just gone with Miro due to business decision.
We've really benefited from Miro when it comes to more simple presentations of ideas, processes, and tasks to drive collaboration between users in our Agile ceremonies and other types of meeting. We have found it limited when it comes to collaborating on more complex or detail oriented topics, where we have reverted to shared Visio drawings on Sharepoint.