HUGE Miro Fan!
September 30, 2023

HUGE Miro Fan!

Megan Munson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro in our consulting org to primarily abstract out technology landscapes, and operational/people processes. Miro is versatile in that it fulfills a range of client use cases by providing a visual to the problem, and a visual to potential solutions. I typically import images from the abstract/visuals into our decks for clients...

Pros

  • Range of templates available
  • Flexible icons and imagery to illustrate points
  • Auto-save features that are reliable
  • Easy to collaborate

Cons

  • Navigating the permissioning of users is a tad confusing in the UI. Also not clear how many seats are available for a particular permission.
  • I wish there were a few more templates available for common use cases in technology
  • Sometimes, rarely, the auto-save feature goes haywire and changes are not saved
  • Definitely has improved the quality of output (schemas/visuals to client)
  • Definitely reduces completion time as the tool is easy to use and intuitive
  • Increases client collaboration and engagement since access to the board can be shared; better client engagement = better client outcomes
Miro has been the cornerstone of our white boarding sessions among our Global and US-dispersed teams. We use it regularly! We also use it externally (with clients) who are dispersed throughout the US. It drives engagement and collaboration for sure. I've even had clients ask "what is Miro and how can I get access to it?"

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro has far more robust and flexible icons and imagery, and just an overall better user experience. The templates available align more closely to the use cases I have, and I love that it's not an ancillary product from big tech but rather it's own standalone solution. It feels like a product real designers and product pros created backed by business expertise.
Based on all of the whiteboarding tools I've used, Miro is by far my favorite. The UI is intuitive, templates are available at least as starting points, the icons and imagery are great, and its a super flexible experience. The export of imagery and PDFs is great as well. Overall huge fan.

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