good value - but not without bugs
Updated May 07, 2025

good value - but not without bugs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

we use it for everything from workshops, to project management, to tracking brainstorms and ideation sessions

Pros

  • constantly updating UI
  • lots of evolving templates

Cons

  • sometimes the UI doesn't make sense - talking about the scroll wheel not zooming anymore
  • it can be difficult sometimes to find boards
  • updates are constant - could use less revs
  • adding temp users and making sure they are deleted is cumbersome
  • sometimes the app works worse than just using the browser version
  • overall positive in mapping and workshop activities
  • business model of selling a monthly fee per user has become not sustainable for a large org the size of my company
Pretty dang good on usability - just would like more alignment with some of the basic capabilities of vector illustration software (like a path tool would be amazing!) and more flexibility uploading files of larger sizes/resolution. the files and images could even be compressed on uploading - but often times I run into the issue of having to open and resize things where they exceed the image size allowed, or a pdf where I only need four pages out of has to get cut down instead of uploaded and then cut down inside of miro.
the ability to expand a pdf into multiple pages has been super helpful!
it has definitely effected HOW I use other software - but it hasn't become the all in one creation platform - just another platform in the stack. I also haven't been able to remove any platforms/replace them with miro, it's just added another tool to the set of tools.
quick to start with a low barrier of entry financially - but with significant issues scaling to the company size
we've used it to collaborate with teams in europe, across the country, in india, multiple time zones and cotenants
Mural was definitely less feature rich - but was also free...

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Mind mapping, brainstorm sessions across multiple locations, user journey mapping, research planning and project planning, any kind of mapping or project management that needs to be accessed by multiple people in multiple locations and edited in an iterative way

Using Miro

  • visual whiteboarding
  • collaboration across the globe
  • tracking and planning in the same place as where content is summarized and collated
  • hosting workshops
  • collating research
  • project management
  • content creation
  • research documentation
  • service design

Using Miro

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Quick to learn
Convenient
Feel confident using
Familiar
Not well integrated
Inconsistent
  • creation of various workshop documents utilizing templates!
  • laying out and connecting steps/workflows
  • limitations around color
  • limited path creating tools
  • getting data into and off of the platform
  • for some reason the app seams less stable than the web version? crashes often (or doesn't load a board that's been in an open tab) and forces a restart

Comments

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