1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro
What a Miro-cle!
January 11, 2024

What a Miro-cle!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

My company and I use Miro on a regular basis. It serves as an analog to a whiteboard, where we can go to view projects we are working on with Gantt chart-style templates or use it as a collaboration tool to drive discussions. It is also frequently used in my department as a means to conduct user research. It helps guide conversation with participants in a way that conversation alone wouldn't be able to cover. The resulting boards that we create serve as data points for us to use. We also will export the data to Excel to work with it even further.
  • Collaboration
  • Freedom of control.
  • Exporting to excel is a bit confusing.
  • Hotkeys are not quite as fleshed out as desired.
  • Quickly expressing ideas.
  • It helps team members get up to speed quickly.
it's nice that SSO is available. However, it's a bit slower to log in than I'd like it to be. for instance, I am unable to save my profile name or email from being the default sign-in; it slows the process down unnecessarily. It's very secure otherwise, and switching to the desktop app is fairly quick too.
We use Miro not only to communicate with each other but also with participants on new products during research sessions. Our team can review the boards that participants have helped to build and see exactly what each user's needs are. The communication of ideas in such a visual way is priceless, and the freedom Miro provides to express ourselves to each other is impressive.
Figma is obviously not a direct competitor, but it can be used in similar ways; it's just no match for Miro's ease of use. MindMeister does a bit better of a job when it comes to mind maps and allows you to have a bit more flexibility when creating those types of boards, but Miro offers more overall flexibility with all of the templates and designs you can choose from. We went with Miro because the possibilities for collaboration are endless.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

It's excellent for collaboration, competitive analysis, mind maps, and brainstorming sessions. It's not great for sharing prototypes, but that's to be expected. Simple data is great for exporting, but complex data doesn't translate to Excel well. It's never clear exactly how the export will come out in Excel. The plug-in library is great and has a good community for support.