Almost there and thats good enough - Great for collaboration and diagramming
April 29, 2025

Almost there and thats good enough - Great for collaboration and diagramming

Mantra Manan Saraswat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

1. Used mainly for brainstorming sessions and whiteboarding
2. Quick wireframes for product ideas
3. Mapping out rough user flows
4. Early-stage roadmapping and scope alignment before details are finalized 5. Organizing first level user research interviews and quotes 6. Sometimes, designing quick data flow diagrams for specific customers

Pros

  • Collaboration is one of the biggest selling points. We actually tried to build a similar collaboration product using an opensource whiteboard but failed miserably. I think Miro and Figma has one of the best collaboration experience, and especially through GMeet.
  • The graphics, icons and symbol library with logos of some companies / technologies is super helpful when creating data flow diagram.
  • They've given good starter templates, which make it easy to jump into the tool
  • Gmeet integration

Cons

  • Mobile experience is average, okay for viewing.
  • Permissions are a bit confusing. This was one part we avoided emulating because we disagreed with their logic.
  • Their consumer product is great, and integration list is nice, but you can't truly customize and integrate the board if you wanted.
  • Smoother cross functional collaboration between design, product and engineering. Cannot quantify it but easily reduced my personal time spent in explaining things in half.
  • Great for diagramming data flows for customers, audits and technical documentation. Again, massively saving on time. I can get decent diagrams without the need of design.
There is not a lot to say here. Gmeet integration is very smooth, and using it again is very intuitive. The only part we had struggled with was the roles during collaboration.
We don't do massive collaboration (20-25 people) though on Miro boards.
If it is consumer / business integration, very easy to do it usually. If it is developer integration to integrate the product, it does take some time. Do not want to do some iframe embed kind of integration.
We had always been remote first organization for the first 4 years of our existence. I don't think we could have survived without a tool like Miro. Collaboration between product, design and engineering would've been very complicated and time consuming. I remember I was using excalidraw initially before I moved on to trying out Whimsical, Eraser.io and Miro board. Finally settled with Miro board and FigJam, depending on the scenario.
I think every one of them has their own benefit, but Miro is possibly the most complete. I don't think Miro should overcomplicate and offer too many things. I think it is perfectly positioned to tailor to the requirements of a small to medium organization or smaller teams in large organizations. Everyone will have their own preferences, but Miro does a pretty decent job for everyone's preferences actually without a lot of complaints.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Great for early kick off sessions and discussions, it gets progressively complicated to manage a large discussion. Great for diagramming and designing workflows, user journeys. You'll use it in the initial stages of any project, but then you will have to move to more specialized tools for every part (design, project management, knowledge management) Don't use it for designing or pixel perfect mockups. This is just good enough for wireframing, and even that would be secondary.

Using Miro

  • Product Team - User flow, wireframes, roadmapping
  • Engineering Team - Diagramming, data flow, system arch
  • Strategy - Market mapping, user interview and understanding,
  • Marketing - Mapping case study stories, webpage design wireframes
  • Marketing webpage wireframes
Mostly we'll end up renewing all things considered unless company wants to save on some money.

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