Item: Miro
Rating: 7
Author: Maurya Campeau, MA, PMP

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro as a project manager for visual exercises that create documentation like journey mapping, process mapping, and website wire-mapping. It is very helpful for collaborative work with distributed teams, as it ensures everyone is engaged and contributing. I have been using Miro in my work for over 3 years now.

Pros and Cons

Pros

the amount of space available in a single project that allows us to zoom in and out to different aspects of the same project.
opportunities for collaboration for team members in different geographical locations.
ample opportunities for visual complexity
provides a variety of very useful templates
provides a variety of very useful visuals

Cons

the UI for the various features is not intuitive for folks who have never used miro before, so if you're leading an exercise with a team - a considerable amount of training is needed first.

Return on Investment

Improved productivity
Improved stakeholder buy-in/consensus
reduced project completion time
discouraged use from those who are overwhelmed by all of the options and functionality and have little to no time for training
increased comprehension for visual learners

Collaboration

This element has been amazing for our team, as we are always spread out. It has allowed us to move forward initiatives that would have fallen by the wayside during the pandemic.

Alternatives Considered

Google Jamboard

Miro has exponentially more functionality than Google Jamboard, and is much more intuitive to use as well.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Slack, Smartsheet

Likelihood to Recommend

Anything that requires visual collaboration is perfectly managed through Miro.

Using Miro

Usability

I try to use Miro as much as possible because of how high a usability rating I believe it has. While it can be intimidating to those who are not naturally technologically savvy, the pick up can be quite quick if you have one knowledgeable person facilitating the meeting and/or usage.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using	None

Comments

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