Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

In work we use Miro for a lot of things, be it research purposes, workshops, planning or presentations. It's a good way for us to facilitate sessions online with our clients and get everyone involved in projects. It works for us as a lot of our clients are from different locations and doing things in person doesn't always work out, Miro feels like the more sustainable option for us.

Pros and Cons

Pros

Letting you dump all kinds of file types, or links all in one place
Easy and convenient to design in, quickly
Great for user journeys
Great for workshops
Efficient

Cons

Organisation of boards / Spaces, it would be nice to have an extra layer of folders to put spaces into
A way to archive old boards that you no longer need
Sometimes it can be hard to find certain tools or functionality in the menu, some controls are hidden

Return on Investment

It's a good way to come up with templates, for user interviews, user personas etc meaning we're never starting from scratch on projects
it's a collaborative way to work which improves how we work with each other
We worry about how sustainable it is to be using Miro with the amount of boards we have on there

Collaboration

It's been great and it's something we've noticed a lot of our clients are comfortable with using it's not something they feel intimidated to use as it's so easy to jump into a Miro board and start populating boards with post it notes. It consistently makes us more collaborative, but sometimes it can be tricky when someone doesn't have a Miro account and making sure we're sharing the right link to allow them to gain access.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Figma, Asana

Likelihood to Recommend

Across my team we all use Miro, be it for different purposes or different reasons, but it is so easy to use. I remember when I first started at my company it was great to come into and just do brain dumps of research or design inspiration and easily move things around and group things together without getting bogged down by other stuff. It's also been a great way for us to host workshops or kickoffs with clients or the team.

Comments

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Mirules