Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

i use Miro as a collaborative tool both internally and with clients. We often facilitate workshops and meetings using Miro which are core deliverables/ activities for our client engagements. I also use Miro as a "classroom" for teaching workshops. I like that Miro offers, what I consider, a mid-level of fidelity...its not as detailed at Figma, and not as sketchy as something like Jamboard.

Pros and Cons

Pros

Allowing people to see what you're doing in real time.
Facilitation tools (timers & voting)
visitor access is easy. I don't have to worry about new people not being able to access the board, delaying a meeting

Cons

Board management. I have hundreds of boards and it's impossible to keep track of them.
i miss the Noun Project integration that existed 4ish years ago.
I want custom shape control with bezier controls.

Return on Investment

when we switched to remote work, Miro was vital to helping us maintain our collaborative working style.
Allows for more efficient facilitation of workshops, drastically reducing the prep time needed.

Collaboration

It has been a huge part of our switch to remote work. we used OmniGraffle before, and while Miro isn't a 100% replacement, it has been good enough for allowing remote collaboration and creation of artifacts at the level of detail we need for our client work. I also appreciate the generous guest capabilities that allow us to give access to our clients without needing to pay for them, as often our clients request access, but never actually use it. This saves us a ton of money.

Alternatives Considered

Lucid Visual Collaboration Suite, Mural, OmniGraffle, Google Jamboard, Figma and FigJam

I appreciate how Miro strikes the balance between speed and detail. The level of detail Miro seems to "want" you to make can be made really quickly and efficiently, allowing you to focus on the outcomes/purpose of your models...not the look of the models. Miro helps designers and business people alike drive towards business outcomes and alignment over aesthetics, which i really appreciate. It's nice to have a tool that forces that focus.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Likelihood to Recommend

i like Miro as a starting point for guiding someone through something. Miro is simple enough to make it sufficiently fast for a power user, like myself, to do it in realtime on a call with a client (like a whiteboard). it is nice as a "classroom" to assist facilitating remote workshops. I can post stuff there and students can post stuff, and the learning curve is easy enough, especially if i just start w the activities that require only stickies. It doesn't do as well with highly complex models/diagrams that require very specific visual effects.

Comments

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Miro is a great product for getting aligned quickly.