THE collaboration tool for cross functional teams

As a Staff Product Designer, I leverage Miro as our central collaborative design and strategy platform across multiple facets of our organization. In our design process, we utilize it extensively for facilitating cross-functional workshops, real-time collaborative ideation, and documenting user flows and journey maps. We conduct affinity mapping for qualitative data analysis and present insights to stakeholders. Beyond project work, Miro plays a crucial role in team development through structured mentorship programs, design critiques, and knowledge sharing sessions. The platform's collaborative nature has been particularly valuable in maintaining team alignment and efficiency in our survey feedback optimization initiatives, enabling us to better understand and respond to user needs while fostering a culture of continuous improvement and learning.

We use Miro daily across departments. It is the primary tool for cross-functional teams that truly want to work together. From major kick-offs to mentoring, we have used Miro to accelerate processes, improve alignment, and upskill our teams with training workshops. Recently, I mentored designers into how to use Lysna for unmoderated user testing and I created a Miro for this purpose. I also created another workshop for some engineering whereas I created a game to differentiate the roles and responsibilities of researchers, designers and product managers.