Collaboration done right
May 05, 2025

Collaboration done right

Fernanda Marques | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a product team, we mainly use Miro as a collaboration and alingment tool for product development. When ideating on potential problems or opportunities to pursue in our company, Miro is frequently our go-to tool to organise team workshops, not only involving our squad members (Product Managers, Engineers, Data analysts, UX researchers, Product Designers ) but also important stakeholders and collaborators from other departments (Operations, Marketing, Legal, etc).

Pros

  • Quick and easy onboarding - the learning curve is smooth
  • Great offer of tools for facilitating workshops (timer, voting, clustering)
  • Continuous improvement of existing features

Cons

  • Topic clustering has been improving, but sometimes it's not easy to understand the reasoning behind Miro's decisions
  • Searching for content is really challenging (within a board or across boards)
  • Organizing boards into projects and sorting out permissions is a bit confusing
  • I believe it has great impact on breaking silos between departments
  • It helps with transparency and visibility to team members and key stakeholders
  • Allows efficient collaboration without the need of travelling or meeting in a specific physical space
Miro is pretty intuitive as it emulates a real life whiteboard, making it really easy to use for novice users without any previous experience on using digital collaboration tools . But it doesn't stop there, as it allows more advanced users to take advantage of many different features and tools for facilitating meetings or workshops, which I think is essential to its success.
I use many of them daily with my teams. Doing retrospectives with team members is really easy, for example. I can organise the content in boards, hide and display them whenever I want, ask them to jump in and add their thoughts while I put a timer (with or without music, depends on the mood) and I'm able to cluster their thoughts and quickly go through the input with them, making the whole ceremony more efficient
Yes, for good. We use Miro as a hub for finding relevant documents, to discuss roadmap decisions, to map and analyse competitive benchmarks. It's much easier to create user flow diagrams in Miro than in Figma, for example, so designers and other product and engineering functions take advantage of that.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro covers most of the scenarios related to product development stages (problem discovery and framing, solution discovery and ideation, prioritisation, roadmap planning). It's really helpful when you need to put a lot of different roles in the same room to discuss a topic, as it provides an easy way to add input, to react and comment on someone else's input. It also offers transparency into the process, as you can clearly see who is dong what.

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