Miro is a leader in its category
October 13, 2025

Miro is a leader in its category

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is a great visual collaboration platform for our geographically dispersed team members that we use as the single source of truth. Not only do we use it internally, but it can easily be shared with our clients so our work is in full transparency. So we end up using Miro for all our work really, including process maps. service design maps, stakeholder maps, or any presentations really.

Pros

  • Sharing with external clients
  • Great range of templates
  • Makes the tool fun: music, stickers, etc

Cons

  • Miro board can get too crowded. An AI organiser would be useful.
  • A highlights section could be useful as well
  • Text fonts/options would be expanded
  • I'm not a director so I don't have access to metrics to share ROI.
  • Definitely more engagement with clients
  • Definitely increased efficiency for remote-based members.
  • Decreasing software because some members now creates presentation slides in Miro and stopped using Powerpoint
I have had no issues at all with usability. From logging on to creating content and sharing content to saving work when logging off, no issues at all. Miro is my go-to software for 99% of my work tasks now - from draft to final copy to be shared with client.
Sticky notes is wonderful - really mirror real-life exercise. Stickers are also great - really adds flavor and fun to the work that we do. Allowing external users without Miro licenses to view or edit the boards have been critical for work done with clients including collaborative exercises done in real-time.
Yes, as mentionned, I've begun to use miro for more and more work. Powerpoint is not as used as much anymore since Miro has great functionality to create great slides. With better graphics, comment functionality, etc there's no need for Powerpoint at all. Ability to export into other file types also helps.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Brainstorming sessions are amazing with Miro - real time movement and updates, colour differentiation for each user, etc. Large service design maps are also easy with the infinite canvas you can create. Great icebreaker sessions as well in Miro with templates included. Scenarios that are less appropriate is when it is a formal document to be submitted - it becomes hard to control what is WIP and what is the one finalised document.

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