Miro is the core consulting tool
October 13, 2025

Miro is the core consulting tool

Josh Armitage | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

A facilitator's best friend, Miro is a top 3 tool in consulting. Every time I'm forced to use an equivalent, I wish we were using Miro instead.

All our playbooks and workshops live in Miro, and it's our go to tool for elaborating points of view.

It's the one tool post integration we invested the effort to make sure we kept access.

Pros

  • Whiteboarding
  • Knowledge Management
  • Workshopping

Cons

  • Importing boards from backups is somewhat cumbersome
  • Managing access to boards is high touch
  • No first party infrastructure as code support
  • By using Miro to perform flow engineering, we've been able to double the throughput of engineering teams
  • Through facilitating workshops with Miro we have unlocked millions of dollars worth of consulting revenue
  • We use Miro to build out many components of our internal operating model, and to facilitate the building of client operating models
It's intuitive, with people being able to jump in and start using the basic functionality with little to no training.

There is enough depth of functionality that you're discovering new things continually.

The one common issue people run into is understanding why some people accessing the board have different levels of access, e.g. read-only vs edit access.
The ability to rapidly map with the post-its and other shapes has made it become my defacto tool for visually exploring any problem I come across.

Also the ability to bring in external documentation, such as powerpoints, PDFs and documents directly into the board is critical in bringing together a single pane of glass, rather than having documentation split across multiple systems.
While we have sharepoint as a file storage and sharing platform. We generally find that pulling documentation into Miro itself is superior and helps bring people together on the same page.

Miro is generally the first point of call for us to share knowledge, understanding and points of view. Between that and GitHub, we generally make little use of other tools.
The main alternative we run into is Microsoft Whiteboard, served via teams. While it is functional, the experience is lacking against Miro.

It is decidedly less polished, and the boards are generally one use and throwaway, versus Miro boards which are long-lived and deliver value over and above the workshop itself.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

When you're trying to visualise either problem spaces and solution spaces, Miro is the tool you wish you had. Especially working in remote environments, it's an essential tool.

It's less appropriate for architecture diagrams as you can't embed frames dynamically into documentation. So there is a chance that content exported from the board becomes outdated.

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