Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for planning our workflows, including sprints in our agile process. This helps us define the scope of work and the timeline of our projects. In addition, we use it in our retrospectives to understand where we did well and what needs improvement. Miro allows us to visualize our work and ideas.

Pros and Cons

Pros

ease of adding new components on the board
ease of editing and customization
user friendly

Cons

sharing documents is sometimes a pain, at times it doesn't share properly
add a feature where users can make changes anonymously for feedback use cases

Return on Investment

allows team to align on project goals and timeline
allows each team member to contribute to brainstorming and planning
reduces planning time and operation overheads

Usability

It's pretty intuitive to use in the sense that users who have used any other editing/creation platform can pick it up relatively fast and users who have never had an experience with a similar platform is able to figure out how to use it. Overall, very easy to pick up and start creating.

Tool Usage

Adding post-its on the board has been the most used for our team. Most of the time we work virtually so this feature allows us to simulate being in the same room together with a white board in front of us. It allows us to spitball all our ideas simultaneously and bring them all together.

Reduced Tool Overload

When doing planning, we do write down our specific stories in our agile workflow. Once done, we need to copy paste each of our post its into our sprint-tracking platform. While Miro does a great job enabling us to plan and articulate it into words and visual timelines, the next step is a slow and manual process. It would be great to be able to export our post-its somehow onto popular platforms such as ServiceNow or Jira.

Alternatives Considered

Mural

Miro has been nice to use because there are fewer limitations allowing for more creativity and unrestricted freedom. It's also a nice touch to have a large variety of templates to choose from. However, Miro does have a bit more of a learning curve as most things that are more flexible and offer more tools. Still, most functionality is easy to pick up regardless.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

ServiceNow Now Platform, Slack, Microsoft Teams

Likelihood to Recommend

It's great for collaboration and visualization of timelines and ideas. It's also more interactive which is great for multiple users to work together and contribute equally. It might be less appropriate when collaborating on feedback - users may want to all provide their thoughts/pain points anonymously but Miro will display who is editing specific components. It would be a good feature to add an anonymous toggle to hide user labels.

Comments

Please log in to join the conversation

No frills and easy to use