Item: monday.com
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

My organization uses monday.com as a project management software, database of documents, and to-do list of items. Monday.com is used by every individual at the organization which has been especially helpful as there was a wide range of tools/processes being used before. It has assisted in keeping track of action items, project progress, document organization, etc.

Pros and Cons

allow collaboration on projects
track progress on projects
keep track of documents that relate to certain projects
record to do/follow-up items

being able to use Google Drive in the desktop app
"My Tasks" section that compiles all of your tasks across boards
main page on board allowing for documents to be tagged

Return on Investment

team collaboration on tasks
document organization
saved time
sped up timeline of projects

Usability

Monday.com lives up to what it advertises. However, there are a few areas where it is lacking or I have found that other tools do it better which is why I could not give it a 10/10. It was a bit difficult to get my team to fully utilize the feature or remember to keep it updated. Overall, I have a very high opinion of monday.com and feel that it can help many individuals and/or organizations.

Support Rating

I have never utilized the customer support functions that are built into the tool. However, the blog posts and other resources are very helpful and I used this often when getting my team set up and when troubleshooting.

Reliability & Availability

Monday.com has been a reliable and well-designed web tool since my team adopted it almost a year ago. However, desktop and mobile apps are not as easy to use. There is a difference in features offered between the three versions which can be confusing. The features and price point of monday.com make it an affordable and easy-to-use option.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Asana, Slack, Justworks

Likelihood to Recommend

Monday.com is great for a smaller team that is looking for a tool that is easy to onboard and train. It is great to keep track of to-do items but is not the best for use as a project management lifecycle tool. Monday.com easily integrates with several of the common workplace tools but there its usability does vary from the desktop app to the webpage.

Easy to use and reliable tool

Overall Satisfaction with monday.com