Managing projects has never been so easy!

For those employees inexperienced with tech/software, they did struggle initially with onboarding onto the platform. Some interactive tips and tricks, in the beginning, would be great. Finance and Sales teams may not take to it immediately as our internal teams are waiting for a Sage Intacct and SalesForce integration. Our project managers, creative team, and development team love this product. It especially plays well to the Scrum/Sprint/Agile methodologies of working. They love the integrations available.

I haven't personally had much experience with the enterprise support plan, but the overall support from Monday.com has been great. They are relatively responsive, and can normally assist within a few hours of sending an email or logging a support ticket. They also have a wide range of how-to and troubleshoot videos on their YouTube channel which has helped us tremendously.

Our business was rapidly growing and we were beginning to lose track of employee work, clients, projects, etc. Monday.com helped us to centralise all of this information and provided greater transparency and communication across the business. This is a great tool to keep track of growing teams, projects, and client opportunities. A bit pricey, but worth it for the level of customisation and quality of the product. I do however wish we had launched a better training and onboarding process for the team to get onto Monday.com better. It can be a bit overwhelming at first for some of our users.