Easy to use and Powerful
June 02, 2023

Easy to use and Powerful

Andry Rivas Rivas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use it to automate administrative, human management, and project management processes. Integrating it with Google Workspace, Slack, and Jira. In addition to implementing a CRM based on the monday.com philosophy for our sales team. It is very intuitive, easy to use, scalable, and interoperable by web, and mobile channels to migrate our internal spreadsheet processes to monday.com's functional persistence, its automated tasks, and the ability to integrate via API with third parties to expand the range of options work for our company and clients.

Pros

  • Manage Projects with Waterfall, Agile (Scrum-Kanban)
  • Automate admin process
  • Manage Operations
  • Manage Human Resourse
  • Manage Work, centralized into a the same space

Cons

  • Mirror Colum
  • One-to-many relationships between data on different dashboards
  • API improvements for copying items calculated by formula functions to monday.com
  • Time savings
  • Easier setup
  • Productivity and agile
Because the application is easy to use once you have passed the learning curve, since by doing so you develop computer modules very quickly, which allows you to manage tasks quickly, with accurate and secure information. In addition to the automation modules, they are very easy to understand and the documentation available to learn about the use of the tool is extensive and deep.
They take a while to respond to identify an occurrence. In addition, the identification and diagnosis of the incident in production are not expeditious because the team that manages the case constantly changes according to the hours on call that the team has. So when changing the team, the whole process in the life cycle of the incident ticket in production starts from scratch.
It has helped me automate administration processes, human management and operations. Standardizing the insertion of information, data persistence and communication with users via email, slack to reduce manual tasks.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is a platform aimed at managing tasks and projects, so all the established processes are useful to achieve an agile project management scheme, and process admin. Where I would least use it is in financial processes, due to the complexity of performing calculations in the cells of the columns within monday.com.

monday.com Feature Ratings

Project Management
9.2
Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
2
Professional Services Automation
4.0
Quotes/estimates
5
Project & financial reporting
2
Integration with accounting software
5

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