Our experience with monday.com
June 15, 2023

Our experience with monday.com

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Before discovering monday.com managing the service schedule and estimating schedule at our company required partners at the company to dedicate 10+ hours a week to keep things running smoothly. Since implementing monday.com anyone in the office can manage and keep a schedule shared with the entire team. Things are running better than ever and there is more time for other tasks.

Pros

  • Shared with entire team
  • Quickly add and move tasks
  • Enable us to give customers quick answers and time lines.
  • Very user friendly

Cons

  • The ability to link monday.com to my email to share a view only schedule
  • Would like to see a "Next available day" on schedules
  • Ability to add PDF documents instead of URL links
  • More free time for partners
  • more efficient time management for estimating
  • less interaction with technicians
Personally I did not participate in any training for monday.com. I was able to start a profile and learn as i go. I now use the program every day both in the office and on my phone. monday.com has more features than i personally use but i will continue to learn.
I've never needed to contact customer service. Its nice to know its there if i need it but dont believe that the scenario will come up.
monday.com has never experienced a "Down Time" since ive used the service. The features offered allow us to solve multiple needs in one app. Our company has benefited greatly from the addition of monday.com and especially appreciate the user integration aspect of the application. There is not much of a learning curve.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Any service based company can benefit from monday.com. In addition companies that have multiple employees all geared towards a common schedule. monday.com allows us to assign specific people to tasks to make sure that two people aren't working on the same thing at the same time. Most industries can benefit from monday.com

monday.com Feature Ratings

Project Management
8.9
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
9
Document Management
3
Email integration
8
Mobile Access
9
Timesheet Tracking
9
Change request and Case Management
9
Budget and Expense Management
9
Professional Services Automation
6.0
Quotes/estimates
6
Project & financial reporting
6

Comments

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