A golden communication tool!
August 09, 2023

A golden communication tool!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Currently, I'm with a company that manufacturers and sells candles and candle accessories. We use monday.com from everything from tracking POs to discussing promotional plans for our new products. monday.com organizes every aspect of our business.

Pros

  • Calls out who is accountable for what and when
  • Helps to manage KPIs and other success measurements
  • Keeps communication channels open so that everyone knows what everyone else is doing

Cons

  • Boards talking to each other.
  • A board that has the assets you need for that board and then the rest of the groups organize how the board/columns/rows are normally organized.
  • I want to plan on this board and EXECUTE on another board and have people follow me so they can see where I'm at in the execution.
  • increase employee adoption and contribution; knowing where you fit into the big picture
  • easier set up of multiple campaigns from multiple channels addressing multiple audience types
I have been able to integrate tools along the way. And I also appreciate the handson customer service for accounts like mine that really want to learn a skill that can be used over and over again. I'm pretty good at manuevering in monday.com but I get lost from time to time or I know what I want to do but I can't figure it out. Usually a call sets me on the right track. Wouldn't want to lose that Human Customer Service.
I've had awesome support throughout using monday.com.
I feel like 10% of this company gets this and uses it. About 50% think they are using it. And 40% will not go near it. That's the thing to figure out company to company. Who uses it, why do they use it and not that person over there.... Worse yet is when that person who does not use monday.com is out of the loop and no one's going to give that person a hard time because he's been here for 20 years! The Total Company Adoption is the biggest challenge I see facing most companies.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Very suited for task oriented large groups that must communicate to each other to move work along.

monday.com Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
7
Scheduling
8
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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