We love monday.com
August 15, 2023

We love monday.com

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We love monday.com. We've set it up to be our CRM and task management software in addition to keeping track of our internal to do lists. It helps us stay on track. It is easy to set up after some education and the support staff is very responsive. The training courses are great and help those who are beginners as well as advanced users. The monday.com team has done a great job of anticipating business needs regardless of industry.

Pros

  • crm
  • task management
  • reminders

Cons

  • reporting is still fairly limited or difficult to code
  • The world clock feature is difficult to use. It would be nice to be able to put in the exact country or address of our contacts and have it pull up the appropriate time.
  • Time Savings
  • Less things fall through the cracks
  • Organization
Typically if you can think of a use case, monday.com has already thought of it and likely has something integrated or it's already in the works for rolling out in the future.
Support is very responsive.
The search feature on boards is not currently working correctly so that's frustrating. We have to sort our board and then go in alphabetical order to find what we're looking for. This is a HUGE time suck. Other than that, love the software.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is good for task management, CRM, reminders, etc. I'm not feeling super creative this morning to advise on other things the platform is/is not good for.

monday.com Feature Ratings

Task Management
10
Resource Management
6
Gantt Charts
10
Scheduling
8
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
6
Document Management
7
Email integration
3
Mobile Access
7
Timesheet Tracking
6
Change request and Case Management
10
Budget and Expense Management
6
Quotes/estimates
4
Project & financial reporting
4
Integration with accounting software
Not Rated

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