My thinking about monday.com
August 16, 2023

My thinking about monday.com

Oliver Guzman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use it for the production department, sending to production, following the status of the orders, and receiving from them, once they're completed from our production department we finish with that order on monday.com. We also use it for sharing orders that are being followed also by big customers, when want to know the exact status that they are. And also last thing but not less important, we use it to track our goals for the week to discuss in our meeting.

Pros

  • Giving options to organize tasks
  • Having our goals for the week well tracked
  • Track the status of a tracking number.
  • Send advises over slack, notifications and emails to us when something is running late

Cons

  • lag on updates
  • Some carriers don't show delivery updates on Monday
  • Sometimes do slow movements on items.
  • Time is valuable, so saving time is saving money
  • Communication with clients, when they see the progress, they feel comfortable and that give us more money in the future.
  • the easy way of teaching other employees the way of use, saves time and money
I like the usability of monday.com because is way easy to follow the steps and also to teach others on how to use it, the templates are amazing and I've used some of them that have solved many of my inconveniences with the organization of some tasks, I like it the way it is.
The overall performance is good, not perfect because I don't think a big platform would be perfect, but it's good enough for you to have all of your needs covered, or at least most of them. The only bad things are the lags and sometimes don't update some things that we ask to, or even dates that are connected with other platforms that don't update or go back to the old dates after you update them.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is well suited for organizations, I personally don't know another app for this kind of organization. However, the easy use we have on Monday gives us a well feeling in this environment, I'd recommend it to a friend or colleague because if they want to keep their things organized, they can do it on monday.com.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
4
Scheduling
6
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
5
Mobile Access
7
Timesheet Tracking
10
Change request and Case Management
7

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