Item: monday.com
Rating: 10
Author: Jessica Johnson

Use Cases and Deployment Scope

The use case is practically all marketing activities in our business. Business problems = too many spreadsheets, things being saved in different places, not having clear responsibility for each task required. Monday helps put it all in one place and assigns clear responsibility for each task. Another benefit of it being in one place is that it helps us to see where our resources can stretch, basically seeing how many activities will fall into one time period. This can be super helpful in setting expectations for projects.

Pros and Cons

Automation/integrations - Choosing from template automation or creating your own, integrate across platforms.
Dashboards - Different views i.e. kanban, gantt chart, tables, forms.
All info in one place - Add all of the necessary files for each task inside of Monday; don't need to go looking for ages in different folders on our internal system, add comments, and add assignees to each task—very content-rich way of presenting information.

I can't think of any, to be honest; it is a really good platform that I think we will be using for a long, long time.

Return on Investment

A positive impact on setting project expectations means the resource is allocated efficiently.
Time savings from not having to create multiple spreadsheets for different aspects of our work.
Team adoption - all team are using Monday regularly.

Usability

It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found.

Support Rating

I have given them a 10, but I haven't actually been in touch with them yet. They do email often with product updates, which are very helpful.

Reliability & Availability

Yes, all features have worked when we expected them to. I don't think we've ever been on it and it hasn't been working. It's essential for us to have a reliable tool as a lot of projects rest on deadlines and Monday has been just that.

Alternatives Considered

Trello and Notion

Trello is much simpler, as it doesn't have the bandwidth to deal with much larger or complex projects. Notion - I do like it, but I find it more handy to store a base of shared knowledge. I think Monday is better for tactics/strategy/timelines/deadlines. If I had to choose one or the other, it would be Monday because everything falls on deadlines.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Notion, Webflow, Salesforce CMS

Likelihood to Recommend

For content marketers, I would 100% recommend Monday.com. Applications like Trello are OK for basic tasks, but I think Monday is superior when you're running campaigns alongside regular content plus ad-hoc tasks (or have more than one product to market). I can see it working well for different scenarios, like sales, customer service, and finance, but I can only speak for my industry.

Great for content marketers.

Overall Satisfaction with monday.com