Great Tool to track everything you need to
July 24, 2025

Great Tool to track everything you need to

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com to track the customers wishlist and also our internal wishlist of the software. We can categorize them by main topic, utility and how often it is requested from our customers. I really like Monday.com, it's easy but efficient. I'm the one categorizing the items, and my boss checks the wishlists once every two weeks and decides what to develop right away and what can wait.

Pros

  • categorize items by main topic, utility and how requested
  • user friendly
  • I know it can also automate sales cycles to close deals
I never needed the support so far, I like to find solutions by myself, but I can see that the Help Center is readily available and visible so I give it a 10/10 for that

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

well suited to track the customers wishlist and also our internal wishlist of the software. We can categorize them by main topic, utility and how often it is requested from our customers. but it needs to be managed internally and it's not a tool for cucstomers.
Less appropriate to give it to the customers as ther wishlist, they would not comprehend the software if they are not savvy

monday.com Feature Ratings

Project Management
9.3
Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
9
Workflow Automation
9
Team Collaboration
10
Document Management
9
Email integration
9
Mobile Access
8
Timesheet Tracking
9
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation
9.0
Quotes/estimates
9
Project & financial reporting
9
Integration with accounting software
9

Comments

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